Alle Kundengeschichten
Mepha
PharmaBasel, CH·Swiss generics manufacturer

Pharmacy supply agreements used to sit on printers for a week. Now they round-trip in an afternoon, signed, timestamped, filed in our DMS.

Head of Commercial Operations
Head of Commercial Operations
Supply & distribution · Mepha
DIE ZAHLEN
−68%
Contract turnaround
100%
Wet-ink steps removed
100%
eIDAS-aligned records
DIE HERAUSFORDERUNG

Was nicht funktionierte

Mepha ships pharmacy supply contracts, GDP quality agreements, and distributor addenda across DACH + adjacent EU markets. Every addition to a pharmacy network meant printing, wet-signing, scanning, and chasing counter-signatures — a loop that could burn a full week while a pharmacy waited on stock.

Regulators expect tamper-evident records with verifiable timestamps. A patchwork of email + wet-ink + scans met the letter of the rule but not the spirit, and audit prep was manual every time.

DIE LÖSUNG

So nutzen sie letssign.now

Supply contracts, GDP quality agreements and distributor updates moved to letssign.now templates. Each PDF is sealed with a PAdES-B signature and an RFC 3161 trusted timestamp the moment the last signer taps done — meeting eIDAS admissibility with no extra tooling.

The audit log exports as a countersigned PDF per contract, so regulatory prep goes from hours-of-spreadsheeting to a single-click export.

  • Standardised templates for supply + quality agreements
  • PAdES-B + RFC 3161 on every signed contract
  • EU data residency, DPA in place
  • Audit-trail PDF per document for GxP review
DAS ERGEBNIS

Was sich geändert hat

Average turnaround from draft to countersigned dropped by roughly two-thirds. Pharmacies onboarding into the distribution network sign on the same day the contract is sent.

Regulatory audit preparation now pulls the audit-trail PDF per contract directly; no more reassembling the signature history across email threads.

Pharmacy supply agreements used to sit on printers for a week. Now they round-trip in an afternoon, signed, timestamped, filed in our DMS.
Head of Commercial Operations
Head of Commercial Operations
Supply & distribution · Mepha

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