Alle Kundengeschichten
KZU
HealthcareZürcher Unterland, CH·Elderly care network

Families arrive with a folder of paperwork. Now the care agreement, data consent and proxy form are signed before they leave — on a tablet, in the room.

Head of Resident Admissions
Head of Resident Admissions
KZU operations · KZU
DIE ZAHLEN
35 min
Intake admin saved / resident
0
Paperwork lost in filing
0
Data-protection follow-ups
DIE HERAUSFORDERUNG

Was nicht funktionierte

Admitting a resident into an elderly-care network is paperwork-dense: care agreement, data-protection consent, power-of-attorney forms, pharmacy authorisations. Each file has its own statutory retention rule.

Families often arrive stressed; asking them to sign a stack on paper, scan it, or come back, added friction at the hardest moment.

DIE LÖSUNG

So nutzen sie letssign.now

KZU moved the intake pack into letssign.now templates. Families sign on a tablet handed to them in the admission room, or later from their phone. The signing page carries the KZU brand and reads as part of the home, not a third-party portal.

Each document is stored in EU data residency with a tamper-evident envelope, so retention and audit are mechanical rather than manual.

  • Template pack for admission + proxy + data consent
  • Tablet-first signing at the admission desk
  • EU data residency + per-document audit trail
  • Template reuse across sister facilities in the network
DAS ERGEBNIS

Was sich geändert hat

Roughly 35 minutes of front-desk admin disappear per admission. Families leave with the paperwork behind them rather than on their to-do list.

Data-protection audit follow-ups dropped to zero across the latest review cycle — the timestamped envelope was called out as best practice.

Families arrive with a folder of paperwork. Now the care agreement, data consent and proxy form are signed before they leave — on a tablet, in the room.
Head of Resident Admissions
Head of Resident Admissions
KZU operations · KZU

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