“Families arrive with a folder of paperwork. Now the care agreement, data consent and proxy form are signed before they leave — on a tablet, in the room.”
Wat niet werkte
Admitting a resident into an elderly-care network is paperwork-dense: care agreement, data-protection consent, power-of-attorney forms, pharmacy authorisations. Each file has its own statutory retention rule.
Families often arrive stressed; asking them to sign a stack on paper, scan it, or come back, added friction at the hardest moment.
Hoe ze letssign.now gebruiken
KZU moved the intake pack into letssign.now templates. Families sign on a tablet handed to them in the admission room, or later from their phone. The signing page carries the KZU brand and reads as part of the home, not a third-party portal.
Each document is stored in EU data residency with a tamper-evident envelope, so retention and audit are mechanical rather than manual.
- Template pack for admission + proxy + data consent
- Tablet-first signing at the admission desk
- EU data residency + per-document audit trail
- Template reuse across sister facilities in the network
Wat er veranderde
Roughly 35 minutes of front-desk admin disappear per admission. Families leave with the paperwork behind them rather than on their to-do list.
Data-protection audit follow-ups dropped to zero across the latest review cycle — the timestamped envelope was called out as best practice.
Families arrive with a folder of paperwork. Now the care agreement, data consent and proxy form are signed before they leave — on a tablet, in the room.
Meer klantverhalen
Alles bekijken
HealthcarePatients sign the data-consent form before they walk in. Reception gets back to care instead of clipboards.
HealthcareCare plans, medication consent and proxy forms sign in one flow. The resident’s family gets the signed copies the moment it’s done.
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