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MedCenter
HealthcareZürich, CH·Group medical practice

Patients sign the data-consent form before they walk in. Reception gets back to care instead of clipboards.

Practice Manager
Practice Manager
MedCenter administration · MedCenter
I NUMERI
45 min
Reception minutes saved / day
100%
Intake forms digital
2 min
Average sign time
LA SFIDA

Cosa non funzionava

MedCenter saw patient data-consent and treatment agreements eating reception capacity — every new patient spent ten minutes at the clipboard while the queue grew.

Storing wet-ink forms in a shared file cabinet made data-subject-access requests painful and raised recurring flags in the practice data-protection review.

LA SOLUZIONE

Come usano letssign.now

The practice switched its intake pack to letssign.now templates, sent to each patient the day before the appointment. The signing page carries the MedCenter logo and the practice phone number, so patients recognise it as the practice.

Signed PDFs are wrapped in PAdES-B with RFC 3161 timestamps, stored in EU blob storage, and the audit log is exportable per patient at any time.

  • Data-processing consent + treatment agreement templates
  • Mobile-first signing for pre-visit forms
  • EU data residency + per-patient audit export
  • Auto-reminder if the patient hasn’t signed 2h before the appointment
I RISULTATI

Cosa è cambiato

Reception regained roughly 45 minutes a day. Patients who signed ahead walk in, identify, and are sent to the waiting room in under a minute.

Every intake form is now digital, indexed by patient ID, retrievable in seconds during data-subject-access requests.

Patients sign the data-consent form before they walk in. Reception gets back to care instead of clipboards.
Practice Manager
Practice Manager
MedCenter administration · MedCenter

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